I have the product license key, but it won't work on my new server until it's deactivated. The problem is the server was destroyed so I cannot use the slmgr /upk. Is there another way to recover this key?
Thanks in advance,
Tom
How do I deactivate a product key that was on a 2016 Server that was destroyed?
but it won't work on my new server
What problem are you having?slmgr /ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
slmgr /ato
--please don't forget to Accept as answer if the reply is helpful--
/UPK only removes the product key from the computer. It does NOT remove the digital license for that computer stored on Microsoft activation servers. After you do the /UPK, install the appropriate generic product key for that version of Windows, and it will re-activate by retrieving the digital license previously stored on Microsoft activation servers for that computer based on the Hardware ID - not the product key.
Therefore, for your scenario the only way is calling MS activation support for help, tell them your condition.
Microsoft Licensing Activation Centers worldwide telephone numbers
https://www.microsoft.com/en-us/licensing/existing-customer/activation-centers
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Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know.
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