Auto complete in outlook

michael lustig 356

Hello everyone

I am using outlook 2016 64 bit.

My outlook configured with autocomplete...2 days ago my auto complete disappeared.
I am opening a new mail and starting to type some letters but the autocomplete doesn't working.

How can I fix it?

Thanks

1 answer

Andy David - MVP 142.2K Reputation points MVP

2021-02-28T12:43:40.82+00:00

Make sure its enabled, if it is and still not working after disabling and re-enabling it, follow the steps in this article and export the auto complete list out, create a new profile and import the list in to that profile:
https://learn.microsoft.com/en-US/outlook/troubleshoot/contacts/information-about-the-outlook-autocomplete-list
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2 people found this answer helpful.
michael lustig 356 Reputation points

2021-02-28T14:29:45.487+00:00

Thanks for your answer..

I have to add more information...

1.I checked the autocomplete in owa and it is working well...
2. After I noticed the problem with autocomplete I tried to send emails to some users and the autocomplete keep the addresses of sent emails.

Andy David - MVP 142.2K Reputation points MVP

2021-02-28T15:36:29.567+00:00

Yea, the OWA autocomplete cache is not the same as the Outlook

Per that article:

If its still not working, try creating a new profile and see if that works.

If not try those steps to copy the list from the mailbox and then back into it:

https://learn.microsoft.com/en-US/outlook/troubleshoot/contacts/information-about-the-outlook-autocomplete-list#how-to-copy-the-autocomplete-list
Be sure to delete the list before importing back in:

To

michael lustig 356 Reputation points

2021-02-28T16:19:22.863+00:00

Thanks..I will try it..

Jade Liang-MSFT 9,956 Reputation points Microsoft Employee

2021-03-01T02:25:19.357+00:00

Hi @michael lustig ,

Based on my experience, the auto-complete list in outlook could be synced on different profile for exchange account, so agree with andy, it's suggested to create a new outlook profile to test(control panel>mail>show profiles>add). If that's invaild, you could also try to export and import the list via MFCMapi to check. If your issue has any update, please feel free to post back.
Hope your issue would be resolved soon.

michael lustig 356 Reputation points

2021-03-01T10:03:24.067+00:00

Hi AndyDavid

I downloaded the folder from github.

But I don't know which file I have to run to install the program....?

michael lustig 356 Reputation points

2021-03-01T10:04:35.437+00:00

Hi JadeLiang

I downloaded the folder from github.

But I don't know which file I have to run to install the program....?

Andy David - MVP 142.2K Reputation points MVP

2021-03-01T11:58:02.677+00:00

the latest:
https://github.com/stephenegriffin/mfcmapi/releases/download/20.0.20307.01/MFCMAPI.exe.20.0.20307.01.zip

Then unzip and run mfcmapi.exe

Jade Liang-MSFT 9,956 Reputation points Microsoft Employee

2021-03-05T07:45:46.63+00:00

Hi @michael lustig ,
Sorry for delay, have you tried the link as andy mentioned? And does your issue have any update now? If you still need further assistance, please feel free to post back, and I would continue to research it with you.

Jade Liang-MSFT 9,956 Reputation points Microsoft Employee

2021-03-12T06:26:39.407+00:00

Has your issue been solved after so long?
If so, please cilck Accept Answer for the helpful response.Thanks for your understanding.
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