question

ErikGascho-7080 avatar image
0 Votes"
ErikGascho-7080 asked BCRUNIJA-9923 commented

I can't update my security & compliance settings

I keeps getting the error message... Sorry! We couldn't update your organization settings for now, but we will retry it in background. Please check back later. I am a small business owner out of my house, why can't I update this?

office-exchange-server-administration
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi,@ErikGascho-7080

Agree with Andy, please try with other browsers to check if you are able to save the changes.
If you don't mind, you may also try with Powershell.
Here is the document on how to use Powershell to connect to Security & Compliance Center: Connect to Security & Compliance Center PowerShell


0 Votes 0 ·
zecaderedes avatar image
0 Votes"
zecaderedes answered BCRUNIJA-9923 commented

Good night my dear colleagues by profession.

I hope and wish you all well.

My case was solved using Microsoft Edge's "incognito guide".

In Powershell it returned that it was already activated:

PS C:\> Enable-OrganizationCustomization
"This operation is not required. The organization is already enabled for customization."

Hope it helps someone else.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

What do you mean in Edge incognito guide?
Does that mean that you have just opened web interface for O365 in Edge browser (in incognito mode) and it worked for you? Unfortunatelly it doesn't work for us...

We are dealing with the same issue: Error executing request... enable-organizationCustomization.....
If we do an exchange online powershell connection, and running command Enable-OrganizationCustomization throws that it's already enabled.

confused #amused

0 Votes 0 ·
mabdulmoez avatar image
0 Votes"
mabdulmoez answered

open powershell as admin

connect to exchange

write this command : Enable-OrganizationCustomization -Confirm


and confirm it.

then you can create any policy you want.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

KMaeN avatar image
0 Votes"
KMaeN answered

Hi @ErikGascho-7080 ,

This also happened for a new tenant that we have. Spent hours trying to add the policy.

Please try to run this in powershell, before trying to create the policy in the Security and Compliance Center, to see if it helps:

Enable-OrganizationCustomization


You have to be connected to Exchange Online.
https://docs.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

janakadissanayake avatar image
0 Votes"
janakadissanayake answered

I've faced the same problem couple times with a few of my customers and was able to use PowerShell to achieve the same result.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Giancarlo111-3217 avatar image
0 Votes"
Giancarlo111-3217 answered skouzsedward-2108 commented

I have the exact problem! @ErikGascho-7080 were you able to fix this problem?

· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

No I was told I would need to upgrade to the enterprise version... I had to just find a workaround and bypass Outlook all together

0 Votes 0 ·

Hi, @ErikGascho-7080

Thanks for your update and glad to hear that you found a workaround to the issue.

0 Votes 0 ·

Could you please tell me how did you fix this problem?
I have a F3 License subscription (free Trial)
Help please

0 Votes 0 ·
AndyDavid avatar image
0 Votes"
AndyDavid answered AndyDavid commented

I see this occasionally lately as well.
I think there is some throttling going on that is backing the requests off or slowing them down.

I'd try again in a bit.

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I have been trying for 2 days

0 Votes 0 ·

Ok, I assume you have the right perms... and that you have both Global Admin Security Admin roles.

If it continues, then I would try a different browser - or try in incognito mode and see if that makes a difference.

If not, I would open a ticket with 365 support.

0 Votes 0 ·