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JerryZhong-8530 avatar image
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JerryZhong-8530 asked ·

Bluetooth keyboard Logitech K380 not detected in RD Client

I’m using iPadOS 14.4, and Logitech K380. My keyboard works fine in other apps. However, in RD Client I can only type in the login page, and after I log in, I can not type anything.
When I check “Input Devices” settings, I can’t find my keyboard’s name. However, my Bluetooth mouse can be detected.

windows-remote-desktop-client
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By the way, RD Client’s version is 10.2.4

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1 Answer

KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered ·

Hello @JerryZhong-8530

I found several workaroundS you might take a try:

1.On Remote Desktop session go to Window > User Name > Sing out (log off the session instead of disconnecting to see how it works.) At next sign-in the keyboard worked again;

2.Restarting the remote computer;

3.update the operating system and install all the hotfixes;

4.Go to control panel - ease of access - make keyboard easer to use, then turn off "turn on filter keys";

5.Change the keyboard combination in the Local Resources tab of the RDP entry to On the remote session and/or On the local computer to see if that help.


Best Regards
Karlie


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Hi @JerryZhong-8530

Have you checked if above answers help?

If they are helpful, please do not forget to accept the answers.

Have a great day !

Thanks
karlie

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