question

AGEP-7731 avatar image
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AGEP-7731 asked CarlFan-MSFT answered

credentials prompt on RDS connection

Hi,

We have a RDS architecture (RDS, RDS Gateway, RDS Broker). All our laptop are joined to the domain.

When launching RDS connection from this laptop, credentials are not prompted.

But if the laptop is out of LAN (and so, laptop is using credentials in cache), RDS connection prompt for credentials.

Is there a way to avoid this?

I try to set gatewaycredentialssource to 1 (doesn't change anything), promptcredentialonce to 1 (just doesn't ask for cred if other connections are made during the same Windows session).

Thanks.

remote-desktop-services
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CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
Please refer to the information in the link below:
How to Allow Saved Credentials for RDP Connection
https://theitbros.com/enable-saved-credentials-usage-rdp/
Also check the GP setting about allow passwords to be saved with RD Gateway in Remote Desktop Client.
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
Always prompt for password upon connection
At the same time, check the "Use RDP Gateway generic credential" option under the Advanced tab was enabled.
https://admx.help/?Category=Windows_10_2016&Policy=Microsoft.Policies.TerminalServer::TS_GATEWAY_POLICY_AUTH_METHOD
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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AGEP-7731 avatar image
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AGEP-7731 answered

Thanks for your answer. I had already try to change Administrative Templates, in vain.
I will try the "Use RDP Gateway generic credential".

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CarlFan-MSFT avatar image
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CarlFan-MSFT answered

@AGEP-7731 Hi,
Thank you for your information.
Please free to try.
If the reply is useful for you, please take it as answer.
If any further help needed, please feel free to post back.
Best Regards,
Carl

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