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IbrahimAlnajjar-1494 avatar image
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IbrahimAlnajjar-1494 asked ·

REstoring "Main Profile"

Hi I am using outlook on a mac, suddenly a message "Repairing Main Profile" started to appear when i started Outlook. how can i restore my outlook and retrieve my emails, contacts, calendar ...etc My computer is constantly backed up on time machine. how could i restore outlook from the back up on time machine? thanks

office-outlook-itprooffice-for-mac-itpro
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Hi @IbrahimAlnajjar-1494,
Considering your issue may be more related to Outlook desktop client, in order to solve it better, I added Outlook tag, thanks for your understanding :)

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1 Answer

JadeLiang-MSFT avatar image
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JadeLiang-MSFT answered ·

Hi @IbrahimAlnajjar-1494,

Welcome to our forum!

What's the specific version of your Outlook and system?
And what's the type of your account(pop,imap or exchange)? As I know, if you are using exhcnage account, the data would be saved in server and we could get it in a new profile without restoring it.

For your requirement, I have researched a lot about it and found 2 related threads, please kindly check it and follow those steps to check if it could also work for you:

If that's invalid or you still need further assistance, please provide us with more information about your issue, so that I could conduct more targeted research.


If the response is helpful, please click "Accept Answer" and upvote it.
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Hi @IbrahimAlnajjar-1494,
Does this issue have any updates? If it has been resolved, please click "Accept as answer" to mark useful post or share your solution, your action would benefit others who have similar issues. If you have any questions or need further assistance, please feel free to post back. Thanks!

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