question

BamaneGanesh-7528 avatar image
0 Votes"
BamaneGanesh-7528 asked ·

Windows 10 version 1809 Start menu not working after applying MAY update KB4551853

We have a Windows system which is configured to Kiosk mode to run the single application.
Kiosk Package is created using the Windows Configuration Designer tool. Which create the ppkg file.
When we apply the kiosk package the Shell is replaced with the eshell.exe which launch the application to be run in kiosk mode.
We have the Scenario in which we exit the application and show the desktop starting Explorer.exe.

Everything is working fine, until we apply the may Update KB4551853.

After Applying the Update we found that when we exit the application and Run explorer.exe desktop get visible but start menu doesn't work.

We removed the Kiosk package that start menu works file.

On Looking into the windows update details we found that the update have introduced the Shell Launcher v2 which suppose to replace the eshell.exe with customshellhost.exe

We are stuck at the Start menu issue and there is noting on the internet.
Also How to configure the System to use the Customhostshell.exe because even if we apply the kiosk package eshell.exe is running.

Please help me in this issue.

Thanks in Advance

windows-10-general
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Reza-Ameri avatar image
0 Votes"
Reza-Ameri answered ·

Try report this issue through the Feedback Hub app in Windows 10.
If possible, try upgrade to the latest build and check and verify if the problem persist?

·
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TeemoTang-MSFT avatar image
0 Votes"
TeemoTang-MSFT answered ·

Please refer to this link for how to Use Shell Launcher to create a Windows 10 kiosk
https://docs.microsoft.com/en-us/windows/configuration/kiosk-shelllauncher

Shell Launcher v2 replaces explorer.exe with customshellhost.exe. This new executable file can launch a Windows desktop application or a UWP app.


If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


· 4 ·
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

i have gone through this link, How do we use ShellLauncher v2?

0 Votes 0 ·

Getting 404 error.

I had tried the PowerShell scripts to enable the shell launcher and set custom shell. But It still gives the same issue.
Shell key in registry HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell is having eshell.exe

And the Start menu issue still there, Event after the update why Shell is not getting set to customshellhost.exe.


0 Votes 0 ·
Show more comments