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SanthoshBasavarajappa-0776 avatar image
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SanthoshBasavarajappa-0776 asked ·

SCCM Client keep installing

Hi Team,

My SCCM is running on 2010 version and MP is running on HTTPS mode. One of the client keep reinstalling. I did check no retry task is scheduled in task scheduler.

how to fix.

mem-cm-general
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SunnyNiu-MSFT avatar image
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SunnyNiu-MSFT answered ·

@SanthoshBasavarajappa-0776
Based on the above description, it is difficult for us to determine the specific cause.
We may check ccmsetup.log(C:\windows\ccmsetup\Logs) on the client and ccm.log(ConfigMgr\Logs) on the server for any potential error or indication of cause.


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SanthoshBasavarajappa-0776 answered ·

I can upload the logs if you share the location.

\\\

CCMSetUp

Sending state '400'... ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
[5.00.9040.1015] Params to send '5.0.9040.1010 Deployment Error: 0x0, ' ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
<ClientDeploymentMessage ErrorCode="0"><Client Baseline="1" BaselineCookie="" Platform="2" Langs=""/><Additional><DeploymentMethod Value="8"/></Additional></ClientDeploymentMessage> ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Raised pending client deployment state message. ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Deleted file C:\Windows\ccmsetup\ccmsetup.exe.download ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Deleted file C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Task 'Configuration Manager Client Upgrade Task' does not exist ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
Clearing ClientDeploymentErrorCode reg key... ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
CcmSetup is exiting with return code 0 ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
==========[ ccmsetup started in process 3180 ]========== ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Running on platform X64 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Detected client installed with version '5.00.9040.1015' ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Updated security on object C:\Windows\ccmsetup\cache. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Launch from folder \\sccm.santhosh.com\Softwares\Client\ ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
CcmSetup version: 5.0.9040.1010 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)

On the below log it will stay for more than 5 min and starts again

MSI: Action 13:09:07: CcmUnloadWmiProvidersMsi. Enumerates all providers and unloads them, verifies they are unloaded, and then reloads them. ccmsetup 04-03-2021 13:09:07 1488 (0x05D0)




\\\\

CCM.log
Getting a new request from queue "Incoming" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:46:51 6208 (0x1840)
Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:46:51 6208 (0x1840)
Getting a new request from queue "Retry" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Execute query exec [sp_CP_GetPushRequestMachine] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Successfully retrieved information for machine WIN10 from DB SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Execute query exec [sp_CP_GetPushRequestMachineIP] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Execute query exec [sp_CP_GetPushRequestMachineResource] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Execute query exec [sp_CP_GetPushMachineName] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Received request: "16777219" for machine name: "WIN10" on queue: "Retry". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Error event time has expired for Request "16777219" for machine "WIN10". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Stored request "16777219", machine name "WIN10", in queue "Processing". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777219, 1 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
----- Started a new CCR processing thread. Thread ID is 0xb3c. There are now 1 processing threads SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
Submitted request successfully SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
Getting a new request from queue "Retry" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
Found CCR "16777220.ccr" in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
======>Begin Processing request: "16777219", machine name: "WIN10" SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
Execute query exec [sp_IsMPAvailable] N'SAN' SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
---> Attempting to connect to administrative share '\\Win10.santhosh.com\admin$' using account 'SANTHOSH\SCCMADMIN' SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
---> SspiEncodeStringsAsAuthIdentity succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
---> SspiExcludePackage succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
---> SspiMarshalAuthIdentity succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)

Regards,
Santhosh


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SanthoshBasavarajappa-0776 answered ·

Can I get the share link so that I can upload he logs?

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SanthoshBasavarajappa-0776 answered ·

ccmsetup.log (326.1 KiB)
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