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EDMARPEREIRA-6048 asked ·

I can't connect Xbox to my Partner Center account.

Hello. I am triyng to connect my Xbox One X to the Partner Center. I installed the app in the Xbox and I can see the code. I enter in the computer to the website aka.ms/activatexbox. OK. When I enter the website with my dev credentials I don't receive the textbox to enter the code shown in Xbox. Of course I am in the time. I registered in Partner Center with my main email account: @outlook.com.br. I have a alias email @msn.com. I clicked in Agreements in the Partner Center and I saw that there is one agreement for Windows and Xbox. But the email registered is my alias email: **@msn.com. Maybe this is causing the problem because my main email is the one logged in Xbox. I tried to change the msn email in the partner center with no success. Is there anything that I can do to solve the problem? Thanks for all help. The Microsoft support told me they can't help me. For me to find answers here.

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DSPatrick answered ·
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Hello my friend. Thanks for your help. But my problem is that I can't connect my Xbox One X to the Partner Center and I don't know why. I guess is because the Agreement is using my old email. I can't change it in Partner Center. Maybe because of this problem the Partner Center does not see my Xbox because my Xbox is logged in my new email account. My Partner Center login in my new email too. But I don't know why the Partner Center took my old email to the agreement. This is what I supose is making the problem happens.

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EDMARPEREIRA-6048 answered ·

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Some pictures to show the problem.


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DSPatrick answered ·
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Thanks my friend. I will try.

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