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Franois-0770 avatar image
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Franois-0770 asked ·

Strange issues since Server upgrade from 2012R2 to 2019

Hi,

We upgraded the site server from 2012 R2 to 2019.
We did not do a site reset.
Actually, I have an issue on SMS_Notification Server and the user state migration status is not updating in the admin console. Does it has a link between the state migration status and SMS_Notification_Server?

the error is saying logon failure.

73954-user-state-migration.png73849-failed-to-connect-brouille.png



In BGBServer.log
Error: Failed to create BgbServerController instance 8007042d 2021-03-02 07:02:35 10852 (0x2A64)
Failed to initialize BGB server. Wait 300 seconds to do initialization again 2021-03-02 07:02:35 10852 (0x2A64)
Error: Failed to create BgbServerController instance 8007042d 2021-03-02 07:07:35 10852 (0x2A64)

mem-cm-site-deploymentmem-cm-osd
user-state-migration.png (430.4 KiB)
failed-to-connect-brouille.png (243.9 KiB)
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1 Answer

AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered ·

Hi, @Franois-0770
Thank you for posting in Microsoft Q&A forum.
Have we make sure the SMS_SITE_COMPONENT_MANAGER service is running?
And the documentation suggests to run a site reset if we are upgrading the primary site server.

For the bgb issue, we may try to change two files as the blog suggest, then remove and re-add the MP role to see if it helps.
For the reference:
https://social.technet.microsoft.com/Forums/en-US/d8a5e063-b643-4b89-a2b6-c4661d6b5905/failed-to-create-bgbservercontroller-instance?forum=configmanagermigration

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