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RiyazKizhakkethil-7656 avatar image
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RiyazKizhakkethil-7656 asked ·

I ma unable to update my certification profile.

I am unable to update my certification profile . Tried with different browsers, by clearing cookies and all methods. Still same error "50040: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support." Please assist ASAP because I have a valid voucher for exam and I cant apply it currently unless I change my address to current country in my profile.

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1 Answer

LeonLaude avatar image
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LeonLaude answered ·

Hi @RiyazKizhakkethil-7656,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Certification Profile forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


Best regards,
Leon

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