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DavidSundstrm-0763 avatar image
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DavidSundstrm-0763 asked ·

Partner Center Desktop Program: Details in "Health" report not available

In the Health report we can for some of our apps see crash data like callstack and date but
a few apps counts >20 Failures - but the graphs show no details or call stacks or geographical information. How come?

partner-center-api
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1 Answer

Jerryzy-MSFT avatar image
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Jerryzy-MSFT answered ·

The Sevice Health Report can be checked in Partner Center Portal directly:

Service health


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Hi - thank you for trying to answer, but the question is WHY some of our apps show no graph data event though they have more than 20 failures.

Can you elaborate a little - how does the partner site collect its data? What data is collected and in what situations?

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Jerryzy-MSFT avatar image Jerryzy-MSFT DavidSundstrm-0763 ·

There is no detailed document specify the backend logic for partner center collection data.
If you have problem about graph data in Partner Center Health Report, I suggest you can create service request to contact Microsoft directly:

https://partner.microsoft.com/en-us/dashboard/support/csp/servicerequests?category=csp

Thanks
Best Regards

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