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PatrickSampollo-7020 avatar image
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PatrickSampollo-7020 asked ·

Winlogon notication subscriber warning for frxsvc - black screen / takes 60 seconds to login

I recently built a new windows 2019 terminal server and some users are having delays on login and they just see a black screen (before the desktop icons) for 60 seconds or more. Then I checked the event log and see these: The winlogon notification subscriber <frxsvc> took 60 second(s) to handle the notification event (StartShell). The winlogon notification subscriber <frxsvc> is taking long time to handle the notification event (StartShell). I tried checking around but the threads I found are only similar in a way that they get the winlogon notication warning but not a lot about the fslogix service (frxsvc). Please help.

windows-server-2019
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Hi,
We have not heard from you for several days, any update?

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1 Answer

KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered ·

Hello @PatrickSampollo-7020

Please first refer to Trouble Shooting Guide for FSLogix products for general troubleshoot.

If you need further analysis, you could contact Fslogix support team for more help.

Best Regards
Karlie


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Hi @PatrickSampollo-7020

Have you checked if above answers help?
If they are helpful, please do not forget to accept the answers.

Thanks

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