exchange server 2012 update does not work

Graham Miranda DRK 1 Reputation point
2021-03-04T13:42:59.28+00:00

Greetings from Red Cross Germany!

We have an exchange server 2013 with a connection to Microsoft 365 running locally on our network. We use Windows Server 2012 R2.

This exchange server should now receive the cumulative update CU23. Unfortunately, the update process did not go through properly and the Exchange server services are no longer available locally.

The installation ended with error 80040667

Already googled possible workarounds unfortunately did not provide a solution.

Error Logs: https://pastebin.com/raw/mghQ18zz

https://pastebin.com/JdVBhutM

https://i.stack.imgur.com/P0VtN.png (the update)
https://i.stack.imgur.com/B2thA.png (Screenshot Error)

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,529 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,122 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,348 questions

1 answer

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  1. Yuki Sun-MSFT 40,856 Reputation points
    2021-03-05T07:15:23.877+00:00

    Hi @Graham Miranda DRK ,

    In addition to the links shared by Troy, as regards to the error code 80070643 in the last screenshot and the second log file which is related to the ServiceControl.ps1, I found the following links that hopefully can be helpful:
    Exchange 2019 CU2 KB4509408 - Error 0x80070643
    Exchange Server Security Update KB4540123 fails with 0x80070643
    Please Note: Since the second web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    You may make a backup of the ServiceContol.ps1, then modify it with reference to the links above and see if it works.

    Beside, the first error log file shows an error with the database "ITDBM1-21012019" cannot be mounted. As per this error, you can try renaming its database folder and then retry the update.

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