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sangdelattre-4740 asked ·

error when trying to register an MPN ID on publisher verification process

Hi,

we try to configure an application's publisher domain so that our app is not marked as unverified in office store

We follow instruction as describe in this page

https://docs.microsoft.com/en-us/azure/active-directory/develop/howto-configure-publisher-domain

Although all the requirements seems OK to us:

  • our organization is MPN and vetted

  • user that is trying this operation is an admin

  • domain that we are using is same as in vetting process

We still face an error when trying to save our MPN ID

Any idea where the problem could come from?

Best

SD
74327-screen-shot-2021-03-02-at-120523-copy.jpg


office-teams-app-devazure-ad-app-registration
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Hi @sangdelattre-4740 , please review this document and make sure you have all the required pre-requisites. It looks like you do, but just in case. If you do, please let me know and I can open a free support ticket for you.

Best,
James


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hi @JamesHamil-MSFT

thank for your feedback.

we do have check carefully and completed all pre-requisites.

thanks in advance for your help in raising a ticket for us

Best
SD

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JamesHamil-MSFT avatar image
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JamesHamil-MSFT answered ·

Hi @sangdelattre-4740 , can you please check here and follow the troubleshooting steps? Please let me know if this doesn't work for you.

Best,
James


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sangdelattre-4740 avatar image
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sangdelattre-4740 answered ·

hi @JamesHamil-MSFT

I have been through this document, but it still does not work

FYI, I have raised a ticket and Microsoft support team said that there is an issue on Microsoft side and I need to wait until product team fix it

here is my support request number: 2103050050004000

Best Regards

SD

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