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VclavJandek-9281 asked ·

SCOM - Stop working when chaning "Default Action Account"

Hello,

Everytime I try to change Default Action account, SCOM Console stop working and shutdown.

Not sure if its related but for each server/agent there is one account assigned. It's SYSTEM Account. If I change it to my Domain account and hit save, console stopped working as I mentioned before. here is a info from event viewer.

Fault bucket 1708760812209957354, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.EnterpriseManagement.Monitoring.Console.exe
P2: 10.19.10407.0
P3: 5f0c93e8
P4: Bid2ETW.dll
P5: 10.19.10050.0
P6: 5c52cf3e
P7: 000000000001603b
P8: c0000409
P9: 0000000000000005
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8249.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Enterp_9d5518e69f76daa8e1a37eee094c1d4b9827e29_dcdac0e6_1e2ddcbd

Analysis symbol:
Rechecking for solution: 0
Report Id: 4bcbf90b-934a-43a4-badc-91af61f754b7
Report Status: 0
Hashed bucket: e48786703604e9c7e7b6bce7c1e1e9ea

Thank you for any tips.

Vaclav

msc-operations-manager-general
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VclavJandek-9281 answered ·

Resolved by re-creating new VM for SCOM.

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CyrilAzoulay answered ·

Action account for monitored agents should be System unless you have a very good reason to do otherwise.
However that doesn't explain why the console crashes when you try to change it, and I've never witnessed such a behavior so I'm affraid I won't be able to help...

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VclavJandek-9281 answered ·

Hello,

Well I setup SYSTEM as action account but now I'm getting following error:

The Health Service cannot verify the future validity of the RunAs account XXXXXXXXXXXXXX for management group RSD-SCOM. The error is Logon failure: the user has not been granted the requested logon type at this computer.(1385L).

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CyrilAzoulay answered ·

Something's definitely wrong here, Local System is by definition local admin of its server....

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