question

ErikCovolo-5012 avatar image
0 Votes"
ErikCovolo-5012 asked RitaHu-MSFT answered

Win 2012 Update Error

Hi, I installed a windows server 2012 for testing and just started I go to windows update and I get the error 80072F8F, I searched everywhere without finding solution

windows-serverwindows-server-update-serviceswindows-server-2012
· 2
5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RitaHu-MSFT avatar image RitaHu-MSFT ·

Hello Erik Covolo,

In order me to research further, please help to provide the related screenshot and windowsupdate.log.

Thanks for your cooperation and understanding.

Regards,
Rita

0 Votes 0 ·
ErikCovolo-5012 avatar image ErikCovolo-5012 ·

75347-error.png



I think I have found the problem

0 Votes 0 ·
error.png (93.4 KiB)

2 Answers

RitaHu-MSFT avatar image
1 Vote"
RitaHu-MSFT answered

Hi Erik Covolo,

Thanks for your response.

This error occurred when the Windows Server 2012 client tried to get updates from the windows update. I found the below information for your reference:

0x80072F8F -2147012721 ERROR_INTERNET_SECURE_FAILURE ErrorClockWrong One or more errors were found in the Secure Sockets Layer (SSL) certificate sent by the server.

I'm not sure why this issue occurred. But I suspect the issue is related with the TLS 1.2. Perhaps we could refer to the below link to enable the TLS 1.2 first to see whether this issue will be resolved or not:
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-client

Hope the above will be helpful.

Regards,
Rita

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

MotoX80 avatar image
0 Votes"
MotoX80 answered ErikCovolo-5012 commented

Did you see this.

https://www.wintips.org/fix-windows-update-80072f8f-error-windows-computer-phone/

https://www.wintips.org/fix-windows-update-problems-in-windows-7-8-server-2008-2012/

· 3
5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ErikCovolo-5012 avatar image ErikCovolo-5012 ·

I try all this solution and no one work

0 Votes 0 ·
MotoX80 avatar image MotoX80 ErikCovolo-5012 ·

Is there additional info in C:\Windows\WindowsUpdate.log?


If you are just testing, why use 2012? Why not test with 2012 R2 or 2016 or 2019?

0 Votes 0 ·
ErikCovolo-5012 avatar image ErikCovolo-5012 MotoX80 ·

No,there isn't additional info on log.

It's not only test but i need to trasfer an appliance from another 2008 r2 server. And the applciance are only compatible with 2012 not 2012 R2

0 Votes 0 ·