question

HattendorfAnton-4228 avatar image
10 Votes"
HattendorfAnton-4228 asked 36200826 published

Microphone is not working

Hello

I have a Problem with the Microphone in Teams on Linux:

  • Teams is complaining, that the microphone is not working.

  • In the device configuration I can select multiple microphones.

  • Teams shows no level for any microphone.

  • In the Pulse Audio Volume Control I can see level for all microphones.

  • I also see the Recording Channel of Teams (with label "Skype" :-) ) and it receives level.

Video is working fine.

Thanks in advance for your help.

Greetings,
Anton Hattendorf


office-teams-linux-itpro
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Hello Anton. What version are you using? Can you click your photo / About / Version and share?

1 Vote 1 ·

May be soft wear or or intro of mic

0 Votes 0 ·

May be program of set up

0 Votes 0 ·
NathanMcKaskle-1743 avatar image
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NathanMcKaskle-1743 answered CarlShubitowski-4976 edited

I'm having the same issue, the mic works fine in all other apps except Teams. Ubuntu 20.04. Teams latest version whatever that is as of the date of this comment. I can't even see an about page in the Ubuntu version of Teams.

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Same issue here. Last week I had an interview for a job on Teams. I assumed it would work because I interviewed on Google Meet and it worked fine. Much to my surprise, I could hear them but they could not hear me. My microphone was grayed out and I could not select it. This was on Ubuntu 20.04 and use the we. I could not get the downloaded app to connect to the meeting. It was kind of embarrassing and I ended up calling in and they were still there, so I had the interview. I have another one today on Teams and have been working all morning trying to figure this one out with no luck.

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Hans-0162 avatar image
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Hans-0162 answered Hans-0162 edited

I seem to hve gotten my BT-headset (Plantronics, voyager-focus-uc) working (on my Debian-bullseye system) for a while with:
pactl load-module module-detect
but some two or three months ago that stopped to be a definite, predictable solution.
Now the faulty connection with Pulseaudio's stack also often coincides with not detecting my logitech webcam any more (C510) so the teams seems have trouble handling USB.

Is there a flag to start teams up with some verbosity messages so that we can see what teams is looking for (and at what time/stage of it's startup)?


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Benny-9516 avatar image
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Benny-9516 answered

It's really annoying, please fix it asap. Where is the response from dev level to this issue? More than two months already without any progress at all.

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