Sharepoint on MS 365 Not Available

Dan House 1 Reputation point
2021-03-05T17:10:18.043+00:00

I've had my 365 account for over five years. I started using MS Access and it is recommended I use Sharepoint instead of OneDrive. I understand my service level should include Sharepoint but it doesn't. What do I need to do to set this up?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,531 Reputation points
    2021-03-08T06:07:38.237+00:00

    @Dan House

    Do you mean that you could not connect SharePoint service from File > Account in Microsoft 365 apps？
    If yes, it's recommended to share us with the error message if there is any such information.

    1. Please log your account into My Account, and go to Subscriptions, make sure you have the SharePoint service first.
      75215-capture16.png
    2. Then start SharePoint from App Lanucher to check whether it is successfully.
      75176-capture17.png
    3. In addition, I suggest you sign out of your account on Account interface, then re-sign in your account and connect to SharePoint service to check this issue.

    Any misunderstanding, please let me know.

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