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DanHouse-6091 avatar image
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DanHouse-6091 asked ·

Sharepoint on MS 365 Not Available

I've had my 365 account for over five years. I started using MS Access and it is recommended I use Sharepoint instead of OneDrive. I understand my service level should include Sharepoint but it doesn't. What do I need to do to set this up?

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emilyhua-msft avatar image
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emilyhua-msft answered ·

@DanHouse-6091

Do you mean that you could not connect SharePoint service from File > Account in Microsoft 365 apps?
If yes, it's recommended to share us with the error message if there is any such information.

  1. Please log your account into My Account, and go to Subscriptions, make sure you have the SharePoint service first.
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  2. Then start SharePoint from App Lanucher to check whether it is successfully.
    75176-capture17.png

  3. In addition, I suggest you sign out of your account on Account interface, then re-sign in your account and connect to SharePoint service to check this issue.

Any misunderstanding, please let me know.


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@DanHouse-6091
Is there any update or question? If yes, please feel free to post back.

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