question

mjskier-0269 avatar image
mjskier-0269 asked ·

Microphone for teams on Linux not working

On an HP Zbook studio G5 running Mint 19.1
Plantronics C3320 headset plugged into a USB port (on the laptop, not on the G3 docking station)

The teams_1.2.00.32451_amd64.deb package installs fine, and the test call works as expected.
However when calling a coworker, all he hears is very bad static that gets louder when I speak.
Same problem when input is set to the builtin microphone.

In sound preference:
Device set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)
Input connector set to "Digital Input (S/PDIF)

In the Teams Settings->Devices, speaker and microphone are set to Plantronic Blackwire 3220 Series Digital Stereo Duplex (IEC958)

office-teams-linux-itpro
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running

sudo pulseaudio -D
sudo teams

works for me on ubuntu 20.04




1 Vote 1 · ·
Theis-5156 avatar image Theis-5156 ChristianLaurent-6266 ·

sudo teams worked for me.

0 Votes 0 · ·

Hi all, any permanent solution to the microphone this?
Using root does not still work for me, Teams can't use the microphone.

0 Votes 0 · ·

surprisingly, microphone input still doesn't work on Fedora 33, in the version 1.50, however it works literally everywhere else.

0 Votes 0 · ·

Don't EVER run any external applications program with root privileges (sudo) - this is opening a major vulnerability on your system

0 Votes 0 · ·

teams detects no audio/video devices on my kubuntu 20.10 desktop
notification sound is heard
no devices are selectable in parameters

version de Microsoft Teams est 1.3.00.25560 (64 bits) .




41114-2020-11-19-14-05-49.png41115-2020-11-19-14-03-47.png41067-2020-11-19-14-02-42.png


0 Votes 0 · ·
JanAkeLarsson-7311 avatar image
JanAkeLarsson-7311 answered ·

In my case it was not a permission issue.

The workaround for me was to select audio input before starting the call using Settings->Devices (from the Teams program menu), and never open the device chooser from within the call.

If you do open the device chooser from within the call you will lose the microphone and will not be able to re-enable it. Until you restart the program, of course.

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I can confirm this. And yesterday I was able to fix it by exiting Firefox, Chromium and Chrome and restarting Teams. But only once, usually I have to restart the computer. Seems this bug is very sneaky :-)

0 Votes 0 · ·
WOODSimon-1497 avatar image
WOODSimon-1497 answered ·

Similar issues on Ubuntu 20.04. I followed the suggestion here:
https://wiki.debian.org/PulseAudio#Restarting_the_Pulseaudio_Daemon
under 'Missing playback devices or audio capture'...

rm -r ~/.config/pulse /tmp/pulse-*
pulseaudio --kill
pulseaudio --start

Now the microphone is working.



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This also seems to work to get my audio working again on my Lenovo Thinkpad T470s running Arch Linux!

0 Votes 0 · ·

This is not a solution, I have deliberate configuration settings in ~/.config/pulse and deleting them would break other projects I depend on.
It is also worth noting that I do not run into any PulseAudio-related problems with Zoom web-conferencing at all.

0 Votes 0 · ·
JonathanNeufeld-2349 avatar image
JonathanNeufeld-2349 answered ·

Using sudo does not work, and it removes my speakers from the list of options anyway.
And now I feel like I'm stuck in a game of whack-a-mole.

Does Microsoft regression test their software against PulseAudio at all? because I run into similar problems with Skype on Linux.
I would consult the Zoom web-conference software team for help, they managed to get it right on Linux.
I experience absolutely zero PulseAudio related issues with Zoom web-conferencing.

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By the way, your wiki formatting here doesn't work either.

0 Votes 0 · ·
MihailPopov-5306 avatar image
MihailPopov-5306 answered ·

Hello All,
I tried all solutions here, but none works.
What did worked for me is as follows:

First, the OS is Ubuntu 18.04 LTS and Teams version is:

apt show teams

Package: teams
Version: 1.3.00.30857
Another additional info is that I have Skype installed also

Second, for some reason when you quit Skype and launch pavucontrol, Recording tab(applications) there will be no applications listed (in my case), but when launch Teams and go to Settings > Devices > Make a Test Call, you will see Teams listed in pavucontrol as Skype! (see the screenshot)

What I did :
I noticed that Input from shows "Monitor of Build-in Audio Analog Stereo" - so I changed it to "Build-in Audio Analog Stereo"
and Voila! the input from internal mic on Lenovo Thinkpad T470 works (at least on test calls)
I will test it in real meeting and report
I hope it helps
Mike


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