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FelipeCruz-4691 avatar image
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FelipeCruz-4691 asked FelipeCruz-4691 commented

Notebook liga e desliga

Boa noite, tenho um notebook Sony vaio i5 e nunca veio a dar problema, porém ontem ele desligou sozinho e continua assim, toda vez que eu ligo ele dura alguns segundos ligado e desliga, inclusive no modo segurança... Não sei o que pode ser.
Ontem ele até chegou a iniciar o Windows e abrir a área de trabalho, mas o máximo de tempo que permaneceu ligado foi por 01:08! Alguém pode dar uma sugestão? estou preparando as coisas para formatar ele, mas acredito que não vai funcionar pois não fica muito tempo ligado

windows-server
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SunnyQi-MSFT avatar image
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SunnyQi-MSFT answered FelipeCruz-4691 commented

Hi,

Thanks for posting in Q&A platform.

Translate from BING:

Notebook turns on and off

Good evening, I have a notebook Sony vaio i5 and never came to give problem, but yesterday he hung up alone and continues like this, every time I turn it lasts a few seconds on and off, including in safe mode ... I don't know what that could be.

Yesterday it even came to start Windows and open the desktop, but the maximum time that remained on was by 1:08! Can anyone give a suggestion? I'm preparing things to format it, but I believe it won't work because it doesn't stay long turned on

Please kindly note that Q&A platform is only support English now. Would you mind reply us in English for further troubleshooting? If you want Portuguese support, you could post in the following Forum.

https://social.technet.microsoft.com/Forums/pt-br/home

Before we go further, may I know if the issue is the laptop will turn on and off automatically?

Best Regards,
Sunny


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