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MichailMichaillebedinskij-2184 asked JennyFeng-MSFT commented

This disc contains a "UDF" file system and requires an operating system that supports the ISO-13346 "UDF" file system specification. On windows 7.

Since on old windows 7 had a disc error which Windows can't read a disc which error contained: This disc contains a "UDF" file system and requires an operating system that supports the ISO-13346 "UDF" file system specification.
This disc may a CORRUPTED or old, but it's new as I bought the disc. Can someone help with this issue? Thank you!
-Regards, Mich.






windows-7
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@MichailMichaillebedinskij-2184
Hi,

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@MichailMichaillebedinskij-2184
Hi,

We have not get information from you for several days.

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered JennyFeng-MSFT edited

@MichailMichaillebedinskij-2184
Hi,
There is a possibility that the DVD/CD-ROM drives driver is old or has corrupted .Please open the device manager , update or reinstall the driver to have a check.
Try to right click on the ISO file and chose the option 'open with', and then chose to open with windows explorer.
Also, you could use Ultra iso or Power iso mount the iso file as image to be a virtual Drive.
In addition, here are some posts with the similar issue with yours, just for your reference, you can try the method mentioned in them:
https://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/how-to-open-udf-file-system-iso-image/28e2effb-3686-4b30-a375-dbb9fe045ced?page=2

Hope above information can help you.

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