Office 365 Mover says it's already installed but it's not listed in the Enterprise Application gallery.

Vanessa Toves 1 Reputation point
2020-05-28T19:16:55.367+00:00

I'm trying to user Mover.io and I can't authorize Office 365. In Azure Enterprise Applications, it's not listed and when i try to add it, it says it's already installed.

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Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. soumi-MSFT 11,716 Reputation points Microsoft Employee
    2020-05-29T09:14:09.487+00:00

    @Vanessa Toves The "Office 365 Mover" application is a multitenant app that doesnt need to be added to AAD using the Gallery Applications section under Enterprise App Registration. To access Office 365 Mover app, simply signin to the app, and it would ask for user's consent for the permissions. Once the user provides the consent, this app would automatically get added to the tenant with whose email id you have logged in.

    After signing into the application, you should be able to find this application's entry under the Enterprise Applications' blade in AAD. You need to search for that application with either typing the fullname i.e "Office 365 Mover" or simply search by "office" and it should list the app. Please refer to the screenshot below:

    8757-mover.png

    You can also search for this application using the Powershell cmdlet.

    Connect-AzureAD  
    Get-AzureADServicePrincipal -SearchString "Office 365 Mover"  
    

    Once you run this command, you should see the following output:

    8837-mover1.png

    Hope this helps.

    Do let us know if this helps and if there are any more queries around this, please do let us know so that we can help you further. Also, please do not forget to accept the response as Answer; if the above response helped in answering your query.