question

YM1944-0230 avatar image
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YM1944-0230 asked ·

Error 0x80071771- how to open files from old disk?

Hi My laptop's old main disc was crashed and was need to send it to the service for replacing with the new one, they renewed my disc and destroyed the old one which is my original windows 10 pro exist, before sending it to the service I have copied important files to my USB card. Now I activated my old win-10 pro on the new disc and because of that, I can't open my old files. I have tried some ways but still getting errors, I can't reach my old disc so I need to decipher files, how can I do that?

windows-10-general
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Sumarigo-MSFT avatar image
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Sumarigo-MSFT answered ·

@YM1944-0230 Currently, Microsoft Q&A supports the products listed over here: supported topics (more to be added later on).
Your question about Windows General query! You may ask you query in this forum: https://docs.microsoft.com/en-us/answers/topics/windows-10-general.html( I had the appropriate tag)

However let try to share some insight on the your query based on the error message: Refer to this article

Hope this helps!


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FanFan-MSFT avatar image
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FanFan-MSFT answered ·

Hi,
Following link for your reference:
https://windowsreport.com/error-0x80071771/
This response contains a third-party link. We provide this link for easy reference. Microsoft cannot guarantee the validity of any information and content in this link.

Best Regards,

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