I have a new Win10 Pro laptop that I want to connect to via RDP from a Win10 Pro Desktop. The laptop is Windows Hello PIN and fingerprint secured. When I try to logon to the laptop with RDC, I get a "logon failed" error message. I thought I had perhaps forgotten my password, so I carefully reset it and I get the same result. I am able to connect in the reverse direction with no problem. I set up a new administrator account on the laptop and tried to RDP in with the credentials from that account and was able to connect as a different user. The problem is that now I will have to set up email and all of my other program accounts all over again. Both Computers use the same Outlook account and password as their user ID. Since it worked with a new user without a Microsoft account, the problem appears to be related to using the Microsoft Outlook user ID. How can I access this laptop? Is there a way to RDP in using the PIN for the laptop instead of the password? I also tried this with NoMachine another Remote Desktop client with the same result. Can anyone help?