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RenatoMilagres-4771 asked BijuThankappan-5910 published

Azure Devices

Hello, I have a question about Azure devices, My company has some devices registered in the Azure portal but the device details are nothing being updated I mean after the device has registered, if the user changes the device name, it is not being updated in the Azure portal, the same thing happening with win version, and some of them has the owner empty, I've looked in the audit logs but I just can access the report from the last 7 days ago.

Can someone help me? What I need to do to keep the azure device updated and how can I manage my devices from my organization? I mean I should have a solution to know where are my devices who is the user responsible for, win version, mac version, azure devices provides some of the information, but not all those I've mentioned.

Thanks

azure-active-directoryazure-ad-device-management
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I'm assuming this is leading towards this. As of this writing, this is not yet supported for hybrid Azure AD Windows devices. Please refer this. For managing devices, refer this.


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Hi Biju,
That means I cannot manage organization devices through Azure devices or Itunes, is that correct?
When I say Manage I would like to see the win version, mc version, where is located.
Another point is I'm not seeing MAC devices, why? I have some devices without owners, how to fix it?


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BijuThankappan-5910 avatar image
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BijuThankappan-5910 answered BijuThankappan-5910 published

RenatoMilagres-4771 There are multiple issues you have mentioned...

1) Not able to see attributes like win version, mc version, where is located: Maybe add more columns?

2) I'm not seeing MAC devices, why? Check to see if this helps.

A: Did you follow the below steps to register MAC devices:

Create a compliance policy

Define a Conditional Access policy for macOS devices

3) I have some devices without owners, how to fix it? There are 2 ways to look at this.

3a. Permissions issue or some other technical issue for why owner is not listed as Owner normally gets updated upon registration of device.

3b. You can change the owner of the device via PowerShell.

To Add the new owner. Add-AzureADDeviceRegisteredOwner -ObjectId -RefObjectId

Then remove the previous owner. Remove-AzureADDeviceRegisteredOwner -ObjectId -OwnerId

You can find the device's "ObjectId" using the following command. Get-AzureADDevice

You can find the owners "ObjectId" in Azure Portal or via. Get-AzureAdUser

You can use the Cloud Shell feature in the Portal to execute the commands or you could install them locally and connect up.

If the above doesn't help, I would cut a ticket for MS to investigate further.

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BijuThankappan-5910 avatar image
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BijuThankappan-5910 answered BijuThankappan-5910 published

RenatoMilagres-4771 There are multiple issues you have mentioned...

1) Not able to see attributes like win version, mc version, where is located: Maybe add more columns?

2) I'm not seeing MAC devices, why? Check to see if this helps.

A: Did you follow the below steps to register MAC devices:

 Create a compliance policy

 Define a Conditional Access policy for macOS devices

3) I have some devices without owners, how to fix it? There are 2 ways to look at this.

3a. Permissions issue or some other technical issue for why owner is not listed as Owner normally gets updated upon registration of device.

3b. You can change the owner of the device via PowerShell.

To Add the new owner.

Add-AzureADDeviceRegisteredOwner -ObjectId -RefObjectId

Then remove the previous owner.

Remove-AzureADDeviceRegisteredOwner -ObjectId -OwnerId

You can find the device's "ObjectId" using the following command.

Get-AzureADDevice

You can find the owners "ObjectId" in Azure Portal or via.

Get-AzureAdUser

You can use the Cloud Shell feature in the Portal to execute the commands or you could install them locally and connect up.

If the above doesn't help, I would cut a ticket for MS to investigate.





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amanpreetsingh-msft avatar image
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amanpreetsingh-msft answered

@RenatoMilagres-4771 This was a known issue with earlier versions of Windows 10, which is fixed in Windows 10 - 1903 version.

Alternatively, you can try the steps mentioned here: https://www.petervanderwoude.nl/post/rename-a-device-via-windows-10-mdm/


Please "mark as answer" or "vote as helpful" wherever the information provided helps you to help others in the community.

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