MS Teams and Synology

Henry B 1 Reputation point
2021-03-08T19:54:14.647+00:00

I recently set-up a small Synology network. I'm using Windows 10 on a Microsoft Surface laptop. I am finding that the wired network drops off randomly, primarily when I am using MS Teams. I updated all of my machine drivers as well as Windows 10. Any suggestions? Thanks.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2021-03-09T02:09:58.137+00:00

    @Henry B ,

    From Teams side, make sure you’ve opened the following, for all locations, for media in Teams:
    75641-image.png

    For more network requirements of Teams, please refer to this article.

    As our forum does not support 3rd party product, it recommends you contact Synology support for further help. Thanks for your understanding.


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