question

GASPAREGUCCIARDI-9492 avatar image
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GASPAREGUCCIARDI-9492 asked JimmyYang-MSFT edited

cannot partecipate to TEAMS reunion

on my pc there isn't the botton "partecipate" and so it's impossible for me to follow reunions

office-teams-windows-itpro
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1 Answer

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JimmyYang-MSFT answered JimmyYang-MSFT edited

Hi @GASPAREGUCCIARDI-9492,

Does anyone else have the same issue in your organization?

Have you tried to change another device to see if it works?

To exclude the client issue, we firstly recommend you try to login in Team web client to see if this issue still exist. If there is no issue in Teams web client, the issue is more related to Teams client. In this case, we recommend you log out Teams client cache file and clear Teams client cache file by following these steps:

1.Cut and paste the following location into File Explorer:%appdata%\Microsoft\Teams.
2.Delete contents of the entire folder.
3.Restart Microsoft Teams.

In addition, please make sure you have the latest version of Teams client.


If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Hi @GASPAREGUCCIARDI-9492,

Haven't receive your message for a long time, do you have any further issue on this topic?

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