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BrianHoyt-1676 avatar image
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BrianHoyt-1676 asked LuDaiMSFT-0289 answered

Change primary user of IOS device?

Is it possible to change the primary user of an IOS device enrolled in Intune? The option is greyed out on the device and if we attempt to login to comp portal with a different account it fails. Since we can't login for enrollment with an account with MFA enabled we must change to correct user after enrollment.

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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered

@BrianHoyt-1676 Thanks for posting in our Q&A.

For this issue, currently, the feature that change primary user of iOS device is not supported. For what device can be changed primary user, the following blog article introduces details.
https://techcommunity.microsoft.com/t5/intune-customer-success/change-the-intune-primary-user-public-preview-now-available/ba-p/1221264

Beaides, we can vote and post our detailed request here. This is a place to collect customers' requirements and problems.
https://microsoftintune.uservoice.com/forums/291681-ideas

Thanks for understanding and have a nice day.


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