question

CD-7695 asked · Mar 10 at 12:26 AM

Having issues updating "sold-to" information under Azure Portal -> Cost Management + Billing -> Properties

When clicking on "Update sold-to", I get the following error: ![76029-image.png][1] [1]: /answers/storage/attachments/76029-image.png My account is an Azure portal Global Admin, and also listed as "Billing Account Owner" for "My role" on the same page. We do not see the "Update address" screenshot as shown here: https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile Please help us get to the bottom of this, thank you.

azure-cost-management

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SwathiDhanwada-MSFT · Mar 10 at 10:48 AM

@CD-7695 Welcome to Microsoft Q & A Community Forum. From the information provided, it seems you have necessary roles to perform the operation. However ,to find out exact cause of the error you were prompted, I would suggest you to raise a support request by following these steps.

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