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Eduards-6654 avatar image
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Eduards-6654 asked saldana-msft edited

Skype For Business web-app plugin

Hello,


Recently we decided to deploy "Skype for business web plugin" using SCCM. After some testing I discovered that for successful installation this program should be installed "for user" so basically in user context. After deployment this plugin installed successfully for users in their workstations but whenever user tries to join or open some meeting online

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Nothing happens. If I gave a user Local Administrator on his workstation everything starts working. I tried to see some logs, and event but there nothing. What could be the cause? And is there some kind of solution?

I don't want to give user a local admin rights on their PC. :)

Similar problem here - https://techcommunity.microsoft.com/t5/skype-for-business-it-pro/skype-web-app-and-msi-on-restricted-machines/m-p/135948


office-skype-business-server-administrationoffice-skype-business-server-deployment
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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @Eduards-6654,

Have you tried to change another browser to join Skype meeting?

To troubleshoot this issue, you can try to follow these steps:
1.Exit the meeting and close all browser windows.
2.Open an InPrivate browsing session in the browser.
3.Make sure that your browser allows ActiveX controls to load and run.

If that didn’t work, please go to Control Panel > Programs and features, uninstall existing versions of the plug-in, and then try signing in again.


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Hello,

This problem is not for one user. This problem exists for all user for which we installed this plug-in using SCCM.

How I mentioned before to solve this problem i need to give user administrator rights on his computer (but this is not safe).

Also there is no possibility to install this software "install for system" parameter in SCCM because it will fail.


Maybe we could try to give permission to some kind of file? (which is used when "Join the meeting" button is pressed) ? Or something like that

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Hi @Eduards-6654

You could try to refer to this link's known issue and troubleshooting to see if it fixed for you:

https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/clients-and-devices/meetings-clients#known-issues-and-troubleshooting

I will do more investigation about this issue and if there is any news, we will inform you.

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