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christopherigboa-6738 avatar image
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christopherigboa-6738 asked ·

video remoting was disconnected

![76316-video-remoting-was-disconnected.png][1] [1]: /answers/storage/attachments/76316-video-remoting-was-disconnected.png

windows-server-2016
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Hi,

I would like to check if the reply could be of help? If yes, please help accept answer, so that others meet a similar issue can find useful information quickly. If you have any other concerns or questions, please feel free to feedback.

Best Regards,
Ann

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1 Answer

XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered ·

Hi,

Do we set the password for the account that we used to login the VM? If not, please set password for the account then check if the disconnect issue could be resolved.

Hyper-V Enhanced Mode is based on RDP (Remote Desktop Protocol). Remote desktop connections by default, including Hyper-V Enhanced Mode connections only work with accounts that have a password set.

Below is a similar issue for your reference:

https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-winapps-appscat_tools/windows-10-client-hyper-v-enchanced-session-keeps/adb7ba2b-9662-46d3-8397-bda905aa69f0

Thanks for your time!
Best Regards,
Anne


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