FSLogix - Eula.reg OneNote access denied

Sebastian Hamerla 1 Reputation point
2021-03-11T06:40:19.303+00:00

Hi all,

we are getting for some users an error message in FSLogix Operational log that the Eula.reg for OneNote can not be imported due to access denied.
"Failed to run import action on OneNote registry key: Eula.reg (access denied)"
"Failed to attach to oneNote, the application may not work correctly (access denied)"
If I delete my Onenote folder in my ODFC Container, for the first login it works, second login error is back again.

Does anyone have clue what we can do?

Thanks and best regards
Sebastian

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
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  1. Grace HE 1,241 Reputation points
    2021-03-12T09:06:13.797+00:00

    Hi Sebastian,
    Thank you for posting your qurey.

    Actually, this will definately need a case opened.
    https://support.fslogix.com/
    the first thing they'll request is the support tool output: https://social.msdn.microsoft.com/Forums/windows/en-US/0935e903-95d6-497a-9d9a-ae6ba5ece937/changing-the-fslogix-logging-output-locationpermissions-to-troubleshoot-fslogix-issues?forum=FSLogix

    ---If the suggestions above are helpful, please ACCEPT ANSWER. Really appreciate. This will also help others with similar issue to find this post quickly. ---

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  2. Sebastian Hamerla 1 Reputation point
    2021-03-12T13:46:17.833+00:00

    Thanks for your Feedback, but how to open a Ticket if I need a contract or Subscription number and don't have one.
    As far as I know FSLogix is part of RDS licenses which I have but nothing else.

    Regards
    Sebastian

  3. AL3S5iO 1 Reputation point
    2022-12-07T09:23:56.857+00:00

    I get the same two error messages in EVent viewer Event-ID 26 when a user log in.

    1. Failed to run import action on OneNote registry key: eula.reg (Access is denied.)
    2. Failed attempted attach to OneNote, the application may not work correctly (Access is denied.)

    Is this a known issue? Can I ignore the error message because onenote runs fine.

    Thanks

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