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SebastianHamerla-0104 avatar image
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SebastianHamerla-0104 asked ·

FSLogix - Eula.reg OneNote access denied

Hi all,

we are getting for some users an error message in FSLogix Operational log that the Eula.reg for OneNote can not be imported due to access denied.
"Failed to run import action on OneNote registry key: Eula.reg (access denied)"
"Failed to attach to oneNote, the application may not work correctly (access denied)"
If I delete my Onenote folder in my ODFC Container, for the first login it works, second login error is back again.

Does anyone have clue what we can do?

Thanks and best regards
Sebastian

windows-server-fslogix
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GraceHE-MSFT avatar image
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GraceHE-MSFT answered ·

Hi Sebastian,
Thank you for posting your qurey.

Actually, this will definately need a case opened.
https://support.fslogix.com/
the first thing they'll request is the support tool output: https://social.msdn.microsoft.com/Forums/windows/en-US/0935e903-95d6-497a-9d9a-ae6ba5ece937/changing-the-fslogix-logging-output-locationpermissions-to-troubleshoot-fslogix-issues?forum=FSLogix

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SebastianHamerla-0104 answered ·

Thanks for your Feedback, but how to open a Ticket if I need a contract or Subscription number and don't have one.
As far as I know FSLogix is part of RDS licenses which I have but nothing else.

Regards
Sebastian

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Hi Sebastian,
This is beyond what we can help via forum. Sincerely sorry for that.

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Best Regards,
Grace

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