Hi, @SGH ,
With the error message, It seems to be an issue with special character inside the XML file, you can try to open the xml as text ,specify the proper encoding scheme in the XML processing instruction. or find the special character, re-encode the XML data as proper UTF-8.
For more information, you can refer to the doc here.
If this does not help, please provide more information about this issue, how do you get this error, what is the product you are using, etc.
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