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JehadJawad-6848 avatar image
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JehadJawad-6848 asked JehadJawad-6848 commented

CDR of users while failing over to a paired pool

If we have a Skype for Business pool that is paired to another pool

And the users ae failed over to a paired pool

The users' CDR information, will be stored at the paired pool database?
Can the CDR information be viewed on the reports of the paired pool database?

When the users fail back to their original pool, how can we access the CDR of the calls of the time the failover?

office-skype-business-server-deployment
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JimmyYang-MSFT answered JehadJawad-6848 commented

Hi @JehadJawad-6848

In my experience, CDR data is stored in Monitor Database. If you configure a mirror for your monitoring database, that mirror database will take over as the primary database if a failover occurs. And you can view the CDR information from the paired pool database. For more details about how to use monitor reports with a mirror database, you can learn it from:

https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-monitoring/monitoring-reports-with-a-mirror-database

In addition, make sure the monitoring databases are backed up before you move the QoEMetrics and LcsCdr databases. The process of moving the QoEMetrics and LcsCdr Databases, please refer to the following:

https://docs.microsoft.com/en-us/archive/blogs/drrez/moving-the-lync-server-2010-monitoring-databases-to-a-new-sql-server-instance


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Thank you for the answer

The thing is that we are using paired pools

We need to know about CDR when the users are failed over to the paired pool

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Hi @JehadJawad-6848

In the pool failvor mode, CDR is still available. You can find some clues from this blog:

https://www.ucprimer.com/tech-blog/archives/11-2012

In addition, if your Skype for Business Server database fails over to its mirror database, please make sure if you use "-ExcludeDatabaseList" in your command. If the LcsCdr is contained in this attribute, it will not be failed over. For more details about:

https://docs.microsoft.com/en-us/powershell/module/skype/invoke-csdatabasefailover?view=skype-ps


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Hi @JehadJawad-6848

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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In short, CDR is still available if the pool is failed over
thank you for your reply

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