Automatic Forwarding: Allowing Domains without Policy?

Gabe 11 Reputation points
2021-03-12T09:08:34.113+00:00

Hey Guys

So currenlty, we are using the default outbound spam policy in our security & compliance center to manage automatic forwarding, to be set to "Automatic". We currently have the issue ,that it "sometimes" blocks a domain we actually want to allow (like every 4th E-Mail gets forwarded):
77144-scrmn.png

I unfortunately can't see any other pattern then the policy blocking some E-Mails, because it doesn't block any specific sender or anything... Now our Admin doesn't want to set up a own policy for it, that's why I wanted to ask if there is another way to allow automatic-forwarding to this domain.

I already tried to set the auto-forwarding in exchange-online to the specific external sender as a contact, and the Domain is also on our allow-list in our spam filter.
Thank you for your help.

Kind regards,

Gabe

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 95,666 Reputation points MVP
    2021-03-12T10:58:21.12+00:00

    Afaik the only way is to create a new policy and add the domain there.

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  2. KyleXu-MSFT 26,211 Reputation points
    2021-03-15T05:39:14.61+00:00

    @Gabe

    From this blog, "All you need to know about automatic email forwarding in Exchange Online", we can know that it is suggested to only allow the domains that you want. Using the Automatic isn't suggested.

    77633-qa-kyle-13-36-06.png

    You may could check from the NDR message to know the email was blocked by which settings.

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