account recovery

dareblue 1 Reputation point
2021-03-12T14:18:02.17+00:00

I was using the authenticator app previously on my iphone, but now I have an Android. When I try and do account recovery and log in, it tells me there isn't a backup using my account. I only have one Microsoft personal account, so where's my backup and how do I restore it to my new phone?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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