Disabled Azure Subscription Charges

Eva Cheong 26 Reputation points
2021-03-13T06:29:24.997+00:00

I was unable to cancel my subscription but can only disable it for now and I had been charged for the past 2 months for this disabled subscription. I would like to know how to cancel/remove the subscription to stop the billing and remove the credit card information from my profile?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Vaibhav Chaudhari 38,621 Reputation points
    2021-03-13T06:44:42.687+00:00

    Hope you followed the same steps here given to cancel the subscription

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription#cancel-subscription-in-the-azure-portal

    It also states that -
    If you don't have an Azure AD account via your organization, you can cancel then delete your Azure subscriptions and then remove your credit card from the account.

    If you already followed these steps, try raising support request so that support team can work with you directly

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    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav