question

GuillaumeB-8166 avatar image
GuillaumeB-8166 asked ·

Opening a developer account

Hello,

I would like to publish a UWP application on the Microsoft store.
As i understood here I needed a developer account.
I followed the instruction given on this page



At first, when I entered the payment information, I got the following information:

Error code 2006 correlation id bb826cf3-92e1-415a-81a6-bf00e1f2f178, pbbsmk53teoklyjm.0.0

I followed the same procedure the following day and now my credit card is registered but on the last step, even though I have checked the "I accept the general conditions of the application developer agreement", the "Finish" button remains disabled.

How can I fix it?

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RM94 avatar image
RM94 answered ·

Hi there,

"Finish button not clickable" is a bug of page.
To solve this problem you must use the English version of the registration page.
In right-upper corner select Settings->Language and pick English. It will redirect you back to the page and after you tick the "accept terms" checkbox that "FINISH" button will activate.

They are fixing this bug in the next days. Anyway now you know why that button was so wierd.

NOTE: there's also a second bug where some credit cards are evaluated as "prepaid cards" so it will keep giving you error "prepaid cards are not accepted".

Kind Regards

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Hello

Thank you so much for your answer. It worked fine for me !

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DSPatrick avatar image
DSPatrick answered ·

These are English speaking forums so I translated. Something here may also help.

https://docs.microsoft.com/en-us/office/dev/store/open-a-developer-account


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Thank you you so much. I didn't realize since I came from a french page.
I followed your link but as I understand it, this page is about creating an account to publish office 365 apps on app source when I am looking for a way to publish a UWP app on the Microsoft store.
What I originally did was follow the instructions on this website link text. But I can't go through the 8th step.


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Blockquote But I can't go through the 8th step.
Blockquote

What happens when you try?


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I got the error code

2006 correlation id bb826cf3-92e1-415a-81a6-bf00e1f2f178, pbbsmk53teoklyjm.0.0

and my credit card couldn't be added as a payment option.
I tried again today and it actually worked until i got to the last step, and was asked to agree to the "app developer agreement". Event though I agree to it, the "finish" button remains disabled.

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RoyLi-MSFT avatar image
RoyLi-MSFT answered ·

Hello,

Welcome to Microsoft Q&A!

I have to say this is an English forum, please ask questions in English. For questions about Microsoft Store, you could open a free support ticket here: Contact Us. Also, you could ask questions about Microsoft Store here: Publishing Windows Store apps Forum.


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Thank you for the information ! I didn't realize as I came from a french page. I will try to ask my question there as well !

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I tried opening a support ticket but it asks me to purchase a 300€ support plan...

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