question

PuttS-0512 avatar image
0 Votes"
PuttS-0512 asked ·

Barcode Scanner cannot output correctly to browser

Good Morning, I'm currently trying to use a Getax UX10 to scan in barcode data to our system. The scanner works properly and will scan fine into client applications (CMD, Notepad++ etc) and display the correct non printable character representations (x1E, x1D, x004 for RS GS EOT). When we attempt to scan into ANY web browser, the non printable characters are no longer present in the outputted data, but when we copy and paste the data containing a non printable character from one of our client applications into the web browser, they're displayed. The web page we're scanning into has UTF-8 encoding set in the HTML header as well.

Example:
EXCEPTED OUTPUT: [)>^^1234^]1234^]1234^]1234^^^D
Received output into web browser: 1234123412341234
Received output into CMD or Notepad++: [)>^^1234^]1234^]1234^]1234^^^D
Received when copy and pasted into web browser from CMD or Notepad++: [)>^^1234^]1234^]1234^]1234^^^D
Received output when scanned into web browser from another windows 10 machine: [)>^^1234^]1234^]1234^]1234^^^D

(^^ ^D and ^] are representations of ASCII characters x1E x1D x004)

Web browsers:
Edge, Chrome, Firefox all up to date


I'm currently using the following system:
Getac UX10 Intel® Core™ i5-10210U Processor 1.6GHz
Intel® UHD Graphics
8GB DDR4
256GB PCIe NVMe SSD
1D/2D imager barcode reader

OS: Windows 10 1909

Any suggestions?

windows-10-generalms-edge
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

Reza-Ameri avatar image
0 Votes"
Reza-Ameri answered ·

I would recommend you to submit a feedback through the feedback option in the Microsoft Edge.
Make sure include steps to reproduce this issue.
Actual result and expected result.
In case you want to know how to report it, take a look at:
https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-report-a-feedbackbug-to-microsoft-edges/20cc8eb5-11bb-43b6-95d1-e004d41ef876

· 1 ·
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

As I normally would think this could work, it's more than just edge. Likely its some sort of windows setting issue and I was hoping someone had experienced this before or might have an idea at what could be happening.

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