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cfieldd-7621 avatar image
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cfieldd-7621 asked AntonioVargas-0868 answered

What do I do when I get error code 80072EFE

the last time the PC was updated was 31/12/2004. WINDOWS 7 home premium 64 - bit dell vostra

windows-7
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@cfieldd-7621
Hi,

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@cfieldd-7621
Hi,

We have not get information from you for several days.

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DSPatrick avatar image
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DSPatrick answered

I'd verify system and servicing health by running;
sfc /scannow

also system update readiness tool
https://docs.microsoft.com/en-US/troubleshoot/windows-server/deployment/fix-windows-update-errors#resolution-for-windows-7-service-pack-1-sp1-and-windows-server-2008-r2-sp1

Then check for errors in;
%SYSTEMROOT%\Logs\CBS\CheckSUR.log

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered

@cfieldd-7621
Hi,
You could refer to the following link:
Patch to fix update error 80072EFE on Windows 7
https://www.qtithow.com/2021/01/How-to-fix-error-code-80072EFE.html
It seems that your computer has not been updated for a long time.
Windows 7 reached end of Extended Support on 14 Jan 2020.
After that, technical assistance and software updates from Windows Update that help protect your PC will no longer be available for the product. I strongly recommends that you move to Windows 10 to avoid a situation where you need service or support that is no longer available.
Hope above information can help you.

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AntonioVargas-0868 avatar image
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AntonioVargas-0868 answered

Thank you JennyFeng-MSFT. That worked for me!

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