question

Yuri-5106 avatar image
0 Votes"
Yuri-5106 asked Jingruihan-MSFT answered

Remote Desktop - have audio recording but not audio playback

Hello,

I'm trying to RDP from my PC onto my work laptop and have them share devices, both Windows 10
Win10 Education 20H2 and Win10 Enterprise 1909.
I got to the point where the remote connection can successfully use webcam and the microphone, but I get no audio back, 'No Output Devices Found' on the host.

Please find the policy/registry settings below

Host:
77533-image.png
77542-image.png

Client:
77553-image.png
77554-image.png
77555-image.png

Please let me know what else I am missing

remote-desktop-servicesremote-desktop-client
image.png (23.9 KiB)
image.png (48.7 KiB)
image.png (5.6 KiB)
image.png (53.1 KiB)
image.png (30.1 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jingruihan-MSFT avatar image
0 Votes"
Jingruihan-MSFT answered Yuri-5106 commented

Hi dear. How are things going?

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Still unresolved, having to use two headsets, one for host, one for client, which isn't great.

0 Votes 0 ·
Jingruihan-MSFT avatar image
0 Votes"
Jingruihan-MSFT answered

Hi, dear
I have noted that redirect Logitech USB Web Camera has an official description.
This article lists the pre-requisites for successful Logitech USB Web Camera redirection. Parallels RAS relies on RDP protocol, at this point all required settings must be configured in Microsoft GPOs on both client and server. The redirection was tested but not limited to the following devices:
Logitech HD Webcam C270
Logitech Webcam 300
Logitech HD WebCam Pro C615
Logitech HD Webcam C615
Logitech HD Pro Webcam C920
Client Configuration
NOTE: By default, Parallels Client connection has devices redirection disabled. It should be enabled either manually or by using RAS policy:
86738-image.png
The following GPOs needs to be applied on a client PC:
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client > RemoteFX USB Device Redirection - set "Allow RDP redirection of other supported RemoteFX USB devices from this computer" option to Enabled . Please ensure that the RemoteFX USB Redirection Access Rights are set to "Administrators and Users" for this GPO.
86795-image.png
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host - set "Allow audio and video playback redirection" to Enabled
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection - set "Do not allow supported Plug and Play device redirection" to Disabled.
86786-image.png


NOTE: In Windows 10 1803 and above and you may also need to configure this GPO:
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Devices and Resource Redirection > set "Allow Video Capture Device Redirection" to "Enabled".
86787-image.png
Server Configuration
The following GPOs needs to be applied on RD Session Host:
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services> Remote Desktop Session Host > Remote Session Environment > RemoteFX for Windows Server 2008 R2 -set "Configure RemoteFX" to Enabled
86796-image.png
NOTE: On Windows Server 2016 and above Logitech webcam won't redirect until you apply this GPO:
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host - set "Do not allow supported Plug and Play device redirection" to Disabled
86844-image.png


Final Checks
Since Parallels RAS relies on RDP protocol, please first make sure that web camera redirection works over the native mstsc.exe client.
86824-image.png
86739-image.png


If the answer is helpful, please click "Accept Answer" and upvote it.
Best regards





image.png (72.2 KiB)
image.png (31.8 KiB)
image.png (107.3 KiB)
image.png (189.7 KiB)
image.png (59.5 KiB)
image.png (107.6 KiB)
image.png (59.0 KiB)
image.png (111.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jingruihan-MSFT avatar image
0 Votes"
Jingruihan-MSFT answered

Hi, is everything ok?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.