question

skeletor avatar image
0 Votes"
skeletor asked skeletor edited

Microsoft Teams hasn't updated since initial install?

We have a GCC tenant and use G3 licenses for our users. We included the install of Teams with Office365 1908 at the end of March for our Teams rollout. I have yet to see a new version come through. If I manually check for an update it claims I'm at the latest version. That version is 1.3.00.4461 (64-bit). It was last updated on 3/23/20.
Reading about how Teams is updates it sounds like updates can be pushed out every 2 weeks.

What am I missing here?

Thank you!

office-teams-windows-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

skeletor avatar image
1 Vote"
skeletor answered skeletor edited

So apparently the version I posted is the latest version for us.
We have the virtual backgrounds during our most recent meeting which is a feature I've been tracking.

I guess just disregard this as it appears to be fine.


Thank you all for your time!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ManuPhilip avatar image
0 Votes"
ManuPhilip answered skeletor commented

Hi,
Check Teams Upgrade settings in Teams admin center and see anything wrong there (https://admin.teams.microsoft.com/)

8966-teams.jpg




Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

Regards,

Manu


teams.jpg (177.0 KiB)
· 5
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi Manu,
this settings has nothing related to Teams Client Update, it's related to the Coexistance Mode between Teams and Skype for Business.
Best. Luca

1 Vote 1 ·

Hi Luca,

You are correct. I was trying to see if they have Skype For Business also co-existing.

Thanks,
Manu

1 Vote 1 ·

Thanks for the quick response!
The only difference I have is the Coexistence mode is currently set as Islands.

0 Votes 0 ·

Hi,
This means that you have Skype for business is co-existing for some users.

You need to check Teams logs as per the following document and see if it says something on the update failure

https://docs.microsoft.com/en-us/microsoftteams/log-files

Thanks,
Manu

0 Votes 0 ·

I can't fine evidence of any update failures in logs. It never states it does fail when performing a check. It's just claiming I'm at the latest already.

0 Votes 0 ·
SharonZhao-MSFT avatar image
0 Votes"
SharonZhao-MSFT answered skeletor commented

Hi skeletor,

Do you use Microsoft Teams client every day?

If so, it will delay to automatically update client.

The latest version of Microsoft Teams is 1.3.00.13565. It was last updates on 5/21/20.

If checking for update takes a long time, we suggest you uninstall the client and download the package from https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app. Then, reinstall it.

Hope it will be helpful.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I don't use Teams everyday. I have tried manually checking for updates both on org network and off network on home internet.
It's always claimed I have the latest version very quickly with no signs of issues.

To my knowledge all computers have the same version of Teams at this time. This was rolled out by including it within an Office365 update.
The computers all have received "Teams Machine-Wide Installer" on them.

Thank you

0 Votes 0 ·