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RobertBerridge-6941 asked JennyFeng-MSFT commented

Your version of Windows 10 will reach the end of service soon. ...

I have started to receive this message daily now for a few days now. When does my service end?

Its tell me I should click on the notification button to download a newer version of Windos 10. Currently I have the professional version 1904.

I do see this message when I have clicked:

The Windows 10 May 2020 Update is on its way. Once it’s ready for your device, you’ll see the update available on this page.

However, I cannot upgrade to this version (2004) because it won.t let me. How can I perform the upgrade?
My computer is an ASUS Series X555Q. How can I get more detailed information to send you so that you can create an update my computer can use?

By the way, what happens to my version of Windows 10 when it reaches the end of service?

Thank you for your time.

Robert

windows-10-general
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anonymous userBerridge-6941
Hi,

Just checking in to see if the information provided was helpful.

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If no, please reply and tell us the current situation in order to provide further help.

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anonymous userBerridge-6941
Hi,

We have not get information from you for several days.

If the reply is useful for you, please accept as answer. It will be helpful to other members who have same questions.
If you have any other confuse, please reply to us directly.

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered

anonymous userBerridge-6941
Hi,
If you continue to use a version of Windows 10 that has reached end of service.
Your computer will still work, but it could become more vulnerable to security risks and viruses because you won’t receive new security updates or other quality updates.
Since your win10 version is too old, the fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen:
https://www.microsoft.com/en-us/software-download/windows10

This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your Updates current and solve most problems since it reinstalls Windows.

Hope above information can help you.

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