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AndyTheuninck-2200 avatar image
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AndyTheuninck-2200 asked ·

Why is the joining an Azure AD option missing?

I'm attempting to join a device to Azure Active Directory as documented here. When I get to the step that's supposed to list Alternate Actions for joining Azure or local, the Azure option isn't there. Only the local domain option appears.

The device is running Windows 10 Pro, build 1903 which appears to meet the minimum requirement (I've seen 1511 and 1703 listed in different Microsoft docs). The device is not currently joined to a domain.

What's the best way to troubleshoot this? Are there known reasons the option might not appear as documented, or a way to do this from Powershell that might at least provide an error message as a hint what's happening?


azure-active-directory
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LeonLaude avatar image
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LeonLaude answered ·

Hi,

The option won't be shown if your device is not connected to the Internet, make sure it is and make sure no firewall/web filter/proxy is blocking this option.

Similar post here:
https://community.spiceworks.com/topic/1951114-windows-10-pro-join-azure-ad-options-missing


Best regards,
Leon

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Hi,

Device is definitely connected to the internet. It was used to ask the question and make this post.

Without knowing much more specifically what host(s) the process is trying to access, I don't see how it's possible to check whether there's a firewall or filter blocking access to the host(s). Is that information available - domain names, protocols, etc?

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Are you a local administrator on the workstation?

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Yes (needs more characters)

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amanpreetsingh-msft avatar image
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amanpreetsingh-msft answered ·

Hi @AndyTheuninck-2200,

Is your Windows 10 device already joined to on-premises Active Directory? If yes, you will not get the Azure AD join option because you would need to perform Hybrid Azure AD join in that case using either of below methods:

You can try using below commands to join Azure AD and check the status:

  • DsRegCmd /join

  • DsRegCmd /status

For debugging errors, you can check below event logs:

Event Viewer > Application and Services logs > Microsoft > Windows > User Device Registration > Admin


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No, the device is not joined to an on-premise Active Directory.

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acgomes-5017 avatar image
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acgomes-5017 answered ·

I'm having a somewhat similar issue, as "Join this device do AAD" does not show in Settings -> Access Work or School -> Connect.

This is a Windows 10 Home 1909.

By the way: did you configure AAD to allow users to join devices?

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Windows 10 Home edition cannot be joined to a domain.

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Hi @AndyTheuninck-2200

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