Windows Media Player fails to include album art for ripped CD

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Snookred-1376 asked Mar 15, '21 SSengupta-4080 answered Mar 23, '21

Windows Media Player fails to include album art for ripped CD

Using Windows 10 to rip CDs. Generally works pretty good but frequently fails to include album art. The best case involves a situation with a CD that Windows 7 had no problem ripping some years ago but can no longer do it. Looks like Microsoft took down the online CD database at fai.music.metaservices.microsoft.com and replaced it with one at musicmatch-ssl.xboxlive.com. But I digress, the CD in question appears well known to Windows Media Player (WMP) on my Windows 10 computer. When it plays the CD it has no problem finding/displaying the album art. However, when I rip it the resulting folder contains NO album art (i.e., NO .jpg files). Note: it does appear as though WMP normally designates the album art as system files that may NOT appear in File Explorer but I do have File Explorer set to display them and I do see them in most of the music folders in WMP.

windows-10-general

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Answer 1 · 2021-03-16T09:21:20.397Z

TeemoTang-MSFT answered Mar 16, '21

Check this similar case for a hint
Thread: Album Art not showing in Folder
https://forum.dbpoweramp.com/showthread.php?25861-Album-Art-not-showing-in-Folder
In fact, for WMP question, you’d better ask for help from Microsoft Community.
https://answers.microsoft.com/en-us/musicandvideo/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1
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Thanks for your understanding and cooperating.

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Answer 2 · 2021-03-16T15:56:49Z

Snookred-1376 answered Mar 16, '21 TeemoTang-MSFT commented Mar 23, '21

Must admit all of the different MS forums make things very confusing. Afraid I have no idea what the difference is. I believe the ones I was using referred me here but I'll try and figure out what "answers.microsoft.com" is about.

With respect to the reference that appears to pertain to the phenomenon I mentioned about album art files being designated as system files. That is NOT the problem I am having.

Thanks for responding.

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TeemoTang-MSFT · Mar 23, 2021 at 08:13 AM

sorry for no help reply, let's wait for other Q&A forum users' voices and suggestion.
Besides, you could feedback this situation via Feedback Hub app, Microsoft will send your email about feedback process

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Answer 3 · 2021-03-23T08:50:19.643Z

SSengupta-4080 answered Mar 23, '21

WMP 12 is identical in Windows 7 as well as in Windows 10.

Kindly go through the following :

How to Rebuild Windows Media Player Corrupted Libraries

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