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ligarius avatar image
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ligarius asked MarileeTurscak-MSFT answered

Error fetching tenants in Portal Azure

Hi...

I have a subscriptions and i have a multiple resource in my cloud architecture, but in this moment appears this error in Portal Azure

77887-image.png



This is a BIG PROBLEM for my company... I am paying for this service


The funny thing is that the applications continue to work, the access to the machines is correct, but I cannot reach my tenant, I do not see my subscription in Azure, please help

My email : <PII Removed>

Regards
Hector

azure-stack-hub
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ArtoPihlaja-4339 avatar image
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ArtoPihlaja-4339 answered ligarius commented

I have the same issue
See here https://status.azure.com/status/

WarningAuthentication errors across multiple Microsoft services - Investigating

SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal.

CURRENT STATUS: Engineering teams have been engaged and are currently investigating. The next update will be provided in 60 minutes or as events warrant.

This message was last updated at 19:58 UTC on 15 March 2021

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Thanks for your reply...
We will wait for the update

Regards
Hector

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MarileeTurscak-MSFT answered

Hello @HectorUlloa-7826 and @ArtoPihlaja-4339,

I'm sorry to hear to hear you are facing this problem!

The Azure Status page was updated and the engineering team rolled back the change that caused the problem.

"The Azure Admin Portal, Teams, Exchange, Azure Key Vault, SharePoint, Storage and other major applications have recovered. Any customers experiencing residual impact will continue to receive updates regarding these via their Azure Service Health notifications"

Some users may need to restart their services in order to obtain new tokens and metadata. If you are still unable to see resources in portal.azure.com, please access the portal via canary.portal.azure.com.


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