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SudinKolambkar-3138 avatar image
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SudinKolambkar-3138 asked SadiqhAhmed-MSFT commented

Related to Account subscribtion

HI,

i have closed my previous account but still the premium amount is getting deducted from my card. so Why its getting deducted and i want my money refund

azure-cost-management
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SadiqhAhmed-6187 answered SadiqhAhmed-MSFT commented

Sorry for the inconvenience. Not sure what you meant by "premium amount". From the details provided, what I understand is, you are being charged/billed for an unused service or an inactive subscription. If so, please reach out Azure billing team by creating a support ticket using this link- https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

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@SudinKolambkar-3138 Did support team help resolving your issue?

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