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MKINR-5864 avatar image
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MKINR-5864 asked ·

Problem with Azure sign up. Creditcard erroneously identified as prepaid card

When I try to sign up for Azure I enter my creditcard information for validation. The credit card is not prepaid, but is identified as prepaid by Microsoft.

How do I solve this problem? Is it an error from Microsoft or my creditcard company?

Best regards,
MK

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1 Answer

LeonLaude avatar image
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LeonLaude answered ·

Hi,

Something here might help:

Troubleshoot a declined card at Azure sign-up
https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-declined-card


Best regards,
Leon

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