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EvanJiang-2564 avatar image
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EvanJiang-2564 asked ·

When i try to disable an online user,it shows “license validatiob error”

When i try to disable an online user,it shows “license validatiob error”

office-skype-business-online-itpro
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1 Answer

SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered ·

@EvanJiang-2564,

Do you mean you want to disable Skype for Business Online user?

If so, this issue occurs because the appropriate license isn't applied to the user. Therefore, the action fails with a license validation error.

To resolve this issue, apply the correct license, and then try to disable the user again. For Skype for Business Online, an Exchange Plan 2 license or higher is required.

For more details, you could refer to this article.

If I misunderstand your words, please give us more details. Thanks for your understanding.


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